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Dk63 lighting randomly shuts off

#1
I Recently bought the Dk63 white with brown switches and everything is great but sometimes while playing, the rgb lights will shut off. If you know what’s happening please let me know

Thanks.
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#2
(03-29-2020, 10:29 PM)Spencer15 Wrote: I Recently bought the Dk63 white with brown switches and everything is great but sometimes while playing, the rgb lights will shut off. If you know what’s happening please let me know

Thanks.
Hi,thank you for contacting us.

Can you please send us a video about your issue to explain more details to help us do further investigation.

Please don't worry,we will take responsibility for this order.

By the way, can you tell us the SN number of your keyboard.thanks!
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#3
(03-29-2020, 10:29 PM)Spencer15 Wrote: I Recently bought the Dk63 white with brown switches and everything is great but sometimes while playing, the rgb lights will shut off. If you know what’s happening please let me know

Thanks.
The new software have been released.It can be used to upgrade the DK63.

You can download it on IMPORTANT THREADS,

"DIERYA DK63 Software/driver have released".
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#4
(04-02-2020, 05:56 AM)wade Wrote:
(03-29-2020, 10:29 PM)Spencer15 Wrote: I Recently bought the Dk63 white with brown switches and everything is great but sometimes while playing, the rgb lights will shut off. If you know what’s happening please let me know

Thanks.
The new software have been released.It can be used to upgrade the DK63.

You can download it on IMPORTANT THREADS,

"DIERYA DK63 Software/driver have released".

I also experience this problem; after a few minutes the LEDs switch off, it's almost like they go to sleep. The only way to get the LEDs to switch back on is to press the CAPS LOCK key [A] but this is less than ideal. I would prefer to have the LEDs on all the time. I've updated my keyboard using Dierya DK63_SETUP_20200401_V2.exe. My serial number is 63BA050405Z00571.
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#5
(05-17-2020, 01:52 PM)axiomsofchoice Wrote:
(04-02-2020, 05:56 AM)wade Wrote:
(03-29-2020, 10:29 PM)Spencer15 Wrote: I Recently bought the Dk63 white with brown switches and everything is great but sometimes while playing, the rgb lights will shut off. If you know what’s happening please let me know

Thanks.
The new software have been released.It can be used to upgrade the DK63.

You can download it on IMPORTANT THREADS,

"DIERYA DK63 Software/driver have released".

I also experience this problem; after a few minutes the LEDs switch off, it's almost like they go to sleep. The only way to get the LEDs to switch back on is to press the CAPS LOCK key [A] but this is less than ideal. I would prefer to have the LEDs on all the time. I've updated my keyboard using Dierya DK63_SETUP_20200401_V2.exe. My serial number is 63BA050405Z00571.
Hi, you can turn off the power saving mode in the software.
Remember to click ‘apply’
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